Deliveries and Returns

Local Delivery

We want to make bringing plants home feel easy and worth it. We make every effort to fulfill your order as quickly as possible.

Because we are a small shop and some plants may need to be restocked, we ask that when your order is placed allow us at least one week in advance of your desired delivery date.

If we need to restock an item, we will notify you within 2 days of your order with an updated delivery timeframe.

Our goal is always to provide you with healthy, beautiful plants — and sometimes that means allowing a little extra time to source the best quality for you.

Thank you for your patience and for supporting local business.

Here’s how delivery and pickup work:

San Francisco Delivery


• Free delivery on orders over $200 (during scheduled delivery windows) *this is for plants 5’4” and under
• Scheduled delivery times:
 – Wednesday between 2–5 PM
 – Thursday between 5–7 PM

Local Pickup (San Francisco)


• Tuesday evening: 5–7 PM
• Saturday morning: 8–11 AM

Bay Area Delivery


We’re happy to deliver throughout the greater San Francisco Bay Area for an additional fee. If you prefer, we can also help coordinate a pickup time here in San Francisco.

Because we’re a small business, we keep deliveries scheduled and intentional — it helps us keep our plants healthy, our service personal, and our prices fair.

If you need help choosing the best option, just reply to this email. We’ll always do what we can to make it simple. Reach out for questions.

Return Policy

We are committed to offering only plants in the best possible condition. Every plant is carefully selected, inspected, and prepared before it leaves our care, and we make every effort to deliver your plant in excellent condition.

Because plants are living, perishable items and care conditions vary from home to home, all plant sales are final.

That said, your success matters deeply to us.

If you have any concerns about your plant after delivery, please reach out right away. Often, we can troubleshoot together and determine what your plant needs to get back on track. It’s completely normal for plants to go through a short adjustment period when settling into a new environment.

We’re here to support you — and we truly want your plant to thrive in your space.