Privacy policy.

Duke Plant & Design (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from [website URL] (the “Site”).

1. Information We Collect

When you visit the Site, we may collect the following types of information.

Personal Information

When you place an order or attempt to place an order, we may collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed through third-party providers)

  • Order details

Device Information

When you browse the Site, we automatically collect certain information about your device, including:

  • IP address

  • Web browser type

  • Time zone

  • Cookies installed on your device

  • Pages viewed and referring websites

This helps us understand how visitors use our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Screen orders for potential fraud or risk

  • Improve our website and services

  • Send marketing communications (if you opt in)

3. Sharing Your Information

We may share your personal information with trusted third parties that help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Ecommerce platforms

  • Email marketing services

  • Analytics providers

These third parties only receive the information necessary to perform their services.

We may also disclose information if required to comply with laws or legal requests.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable website functionality

  • Remember user preferences

  • Analyze website traffic

You can disable cookies through your browser settings, though this may affect how the Site functions.

5. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, promotions, and product information. You may unsubscribe at any time by clicking the unsubscribe link in any email.

6. Data Retention

We retain your order information for our records unless and until you request that we delete this information, unless we are legally required to retain it.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing the personal information we hold about you

  • Requesting corrections

  • Requesting deletion of your personal data

  • Opting out of marketing communications

To exercise these rights, contact us at the email below.

Residents of certain jurisdictions (including California) may have additional rights regarding personal information.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

Email: [email address]

Business Name: [business name]

Address: [business mailing address]